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· No information
requested by someone outside G.N.O.M.M.E., Inc. will be given
over the telephone. Employees are instructed to respond with
the statement: "G.N.O.M.M.E. policy does not permit me to
give out this information." That includes whether or not
a person is or has been served by G.N.O.M.M.E.
· Release of information forms will be explained and completed
in the presence of the person about whom any information may
be released, before it is released.
· No information about individuals or records will be
released to state, federal or other agencies that enable the
identification of any person by name, address, social security
number of other coding procedures, unless required by law. (Examples
of when information would be released: records have been subpoenaed,
required by Department of Homeland Security. Before any information
is released, a release of information form will be signed by
the client.)
· If records are inspected by an outside agency, the individual(s)
who inspect the records must be specifically authorized to do
so by the Executive Director. The taking of notes, copying of
records or removal of records is specifically prohibited in such
cases.
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